GOeureka - Start Your Journey

Hotel loyalty programmes will be integrated into the GOeureka platform, where travellers may earn loyalty points from the hotels they have booked. Necessary APIs will be provided for hotels to link their loyalty database with GOeureka. This will help facilitate the interoperable loyalty points detailed in GOeureka’s official whitepaper. GOeureka will send and retrieve data from the hotel’s database to provide real-time updates for users to track their points and for hotels to track points that users have redeemed with GOeureka. Research shows that 70% of customers do not sign up for a loyalty programme due to inconvenience and time costs associated with registering for a programme . With GOeureka, 1 registration for a loyalty programme is processed and verified in the backend. Customers will only be required to fill up an online registration form or, if they are already registered loyalty members, they only need to provide their pre-registered details (e.g. member ID) and the platform will link and display their loyalty details.

Booking & Inventory Platform

The web application platform will host a booking platform for travellers and a hotel inventory system for hotels. Travellers will be able to search and book hotels. Hotels can update room inventory and prices directly or integrate with channel managers. A majority of hotels manage their inventories using channel managers as a single point of management, therefore GOeureka will provide necessary APIs (Application Programming Interface) for integration. GOeureka will also work directly with major channel managers to automate the integration process for hotels.

Services Dashboard & CMS

Hotels will have access to a services dashboard and content management system (CMS) that interacts with GOeureka’s mobile application. Hotels are able to list services that they provide and directly communicate with guests during their stay. Hotels may subscribe to the following services:

Ø Housekeeping

Ø Concierge services

Ø Live chat

Ø Room service

Ø Events

In-app notifications will alert hotels when guests require a particular service. Hotels may update information and ongoing events in the vicinity, as well as their room service menu via the CMS.

Room Key

To provide full self-service capabilities, GOeureka will also provide a room key feature on the mobile app. The availability of the mobile room key depends on the hotel’s physical infrastructure, but hotels with smart locks or keypad locks will have the room key feature integrated on GOeureka’s app.

GOeureka will integrate available developer APIs by major smart lock providers. This technology makes use of encrypted Bluetooth technology, where authenticated data is sent from the GOeureka app through the guest’s mobile device to the smart lock network which then unlocks a guest’s room. Bluetooth technology is found to be a safer alternative due to encryption and authentication methods available for Bluetooth transmission as opposed to Wi-Fi protocols that are easily spied on by other users on the same Wi-Fi network.

GO store

The GO store is an in-app exchange for token holders to purchase GO credits using GO tokens. It is a safe and fast liquidation option for token holders to convert tokens into spendable fiat-value credits. Users enjoy discounted products and services on the GOeureka platform when purchasing with GO credits. GO credits are fiat-valued in-app credits that allows for instant transactions and off-chain settlement. Token holders will redeem GO credits according to the prevailing market rate at time of exchange. GOeureka will rely on data sources from various exchanges and number of custom oracles to retrieve the average token price on the market. Users will use the proxy wallet detailed below to exchange GO tokens for GO credits.